Hotel Maya - A Doubletree By Hilton Hotel Long Beach, Long Beach - Reviews, Rooms Options & Prices 2025

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About the Resort

700 Queensway Drive, Long Beach, California, United States of America, 90802

Hotel Maya - A Doubletree By Hilton Hotel is a full-scale resort featuring a Latin American-inspired design with stunning oceanfront views. This 4-star Long Beach hotel spans 14 acres of lush gardens and includes a range of amenities, including a man-made beach, spacious event facilities, and a renowned restaurant.

Rooms & Amenities

Hotel Maya offers 199 guest rooms with modern amenities and picturesque views, including balconies overlooking either the ocean or lush gardens. Options include the Water View King Presidential Suite, which has a private patio, and spacious two-room suites with separate living areas and sofa beds.

Dining Options

Fuego, the hotel's indoor/outdoor restaurant, is recognized for its Mexican and Latin cuisine, showcasing an expansive patio with spectacular views of the Pacific Ocean. Guests can enjoy the onsite bar services and various dining options available for breakfast, lunch, and dinner.

Leisure & Activities

Hotel Maya boasts an extensive leisure area, including the largest man-made beach in Long Beach and a seaside pool with floating cabanas. The property provides bicycle rentals and options for activities like swimming, sailing, and paddle boarding.

Business & Services

The hotel features versatile event spaces totaling over 30000 square feet, suitable for both meetings and weddings, including the stunning Lagunita Pavilion. The venue also includes a complimentary downtown shuttle to key attractions like the Aquarium of the Pacific and The Pike Outlets.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

45 m²

Bed options:

2 King Size Beds

Sea view

Air conditioning

room details

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Deluxe King Room

Max:

4 persons

45 m²

Bed options:

1 King Size Bed

Sea view

Balcony

Air conditioning

room details

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Queen Room Hearing Accesible

Max:

4 persons

45 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Long Beach 1.1 mi

Airports

Long Beach (LGB) 8.8 mi

Los Angeles International (LAX) 22.6 mi

Train

Norwalk/ Santa Fe Springs Metrolink Station 13.6 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Ocean View

“My King Room with an ocean view exceeded all expectations, and the thoughtful touches like a white noise machine truly enhanced my sleep experience.” view full review

Impressive Conference Space

“The outdoor reception areas for conferences were stunning and provided a unique atmosphere that made networking enjoyable.” view full review

Delicious Dinner

“I thoroughly enjoyed the dinner options at the restaurant, especially during happy hour, where the food was simply good.” view full review

Family-Friendly Ambiance

“The sand and fire pit area created a warm and inviting space for families, making it a perfect spot to relax and unwind.” view full review

General

Non-smoking property
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Fireplace
Ice machine
Multilingual staff

Sports & Fitness

Fitness center
Tennis
Fitness studio

Services

Paid valet parking
Room service
Bicycle rental
Dry cleaning
Wedding services
Newspaper service
Bell staff/Porter
Computer connection

Dining

Paid breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Ballroom
Garden area

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

700 Queensway Drive, Long Beach, California, United States of America, 90802

Map view

700 Queensway Drive, Long Beach, California, United States of America, 90802

City landmarks

1126 Queens Hwy

Queen Mary

4100 ft

Aquarium

Aquarium of the Pacific

4300 ft

Shopping Area

Shoreline Village

1.1 mi

Events

Long Beach Convention and Entertainment Center

1.3 mi

Parks

Shoreline Aquatic Park

3800 ft

1126 Queens Hwy

Scorpion Submarine

2900 ft

The Pike at Rainbow Harbor

4900 ft

Shopping Area

The Pike at Rainbow Harbor

4700 ft

60 Bay St The Pike Outlets

The Pike Ferris Wheel

3300 ft

Pine Avenue

1.1 mi

California State University

2600 ft

400 E Shoreline Drive North Side Of Shoreline Drive

Rainbow Lagoon Park

1.3 mi

Race track

Toyota Grand Prix of Long Beach

3700 ft

Scorpion

2600 ft

419 Shoreline Village Dr

Californian

2700 ft

Offshore Water Sports

3000 ft

Museums

Museum of Latin American Art

1.6 mi

151 S Pine Ave

Laugh Factory Long Beach

3100 ft

South B Street

B Street Pier

1.0 mi

Edison Theatre

1.4 mi

Harry Bridges Memorial Park

3400 ft

First Congregational Church

4900 ft

Looff's Amusements

3800 ft

Pepperdine University

3800 ft

Drake Park

1.5 mi

Long Beach Bayou

4000 ft

Toyota Grand Prix of Long Beach Start

4000 ft

Long Beach Jazz Festival

4100 ft

City Place Long Beach

1.6 mi

Port of Long Beach

3.2 mi

Nearby

Harry Bridges Memorial Park

1700 ft

Restaurants

The Reef Restaurant

1500 ft

880 S Harbor Scenic Dr

Gladstone's Long Beach

4900 ft

330 South Pine Avenue

Louisiana Charlie's

1.3 mi

429 Shoreline Village Dr

Outback Steakhouse

4500 ft

20 W Shorline Drive

Tokyo Wako

4900 ft

310 S Pine Ave

Chili's

4500 ft

30 Shoreline Dr W

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

Helpful shuttle service

Spacious accommodations

Cleanliness issues

Limited dining options

7.4/10

Very good

Rooms

8.1

Location

8.4

Service

7.8

Dining

6.8

William

United States of America, January 2025

8.8/10

I had a wonderful stay at this hotel! The staff was incredibly welcoming, and my room was clean and spacious with lovely views. The outdoor areas, especially the fire pit by the water, were a great way to unwind. However, the hotel’s location makes it a bit challenging to walk to nearby restaurants, especially at night, and the dining options could be expanded for better variety during happy hour. Overall, it was a great experience!

Rooms

10.0

The room was sparkling clean and spacious, with a great view and a balcony facing towards the Queen Mary.

Service

10.0

The staff provided excellent service, accommodating requests like late checkout and organizing shuttles to local attractions.

Location

8.0

The hotel is located near the Long Beach cruise terminal and offers a shuttle service to local attractions.

Dining

7.0

Dining at Fuego was a highlight, especially the delicious brunch, but the limited happy hour menu was a bit disappointing.

Facilities

9.0

The hotel features beautiful outdoor areas, including a pool and fire pits, contributing to a relaxing atmosphere.

Joe

United Kingdom, January 2025

7.8/10

We had a wonderful stay at this hotel during our family trip to Long Beach. The hotel offers a friendly atmosphere, and we loved the spacious rooms. The location is perfect for exploring the area, and the shuttle service is a big plus. However, there were a few cleanliness issues with the rooms and outside areas, and the dining options could have been better. Overall, a pleasant experience, but there are areas that need attention.

Rooms

7.0

Our room was spacious and generally comfortable, though it could really use some updating. There was a bit of dust in some places, but it was otherwise clean.

Service

9.0

The service was great, with friendly staff who ensured our needs were met. The shuttle service was particularly helpful for getting around.

Location

10.0

The hotel is conveniently located near many attractions and has a free shuttle that makes getting around a breeze.

Dining

6.0

The dining experiences were hit or miss; while the restaurant had some decent options, I felt that the menu could use more variety and better breakfast selections.

Facilities

7.0

There are nice outdoor areas, including fire pits and a pool, but they could have been better maintained.

Helpful shuttle service

Cleanliness issues

Donald

United States of America, December 2024

7.0/10

I had a mixed experience at the hotel. On the positive side, the staff provided excellent customer service, and the outdoor areas were beautifully maintained, making for a relaxing atmosphere. However, my room was not clean upon arrival, and there were some maintenance issues. Overall, it was an okay stay, but there are definitely areas for improvement.

Rooms

5.0

My room unfortunately was dirty when I arrived, which was disappointing.

Service

7.0

The staff went above and beyond to help me, but not every request was managed smoothly.

Location

9.0

The hotel is conveniently located right next to the Long Beach cruise terminal, making it ideal for cruisers.

Dining

6.0

The food at the restaurant was decent, but the breakfast could have been more substantial.

Facilities

8.0

The outdoor areas are stunning and well-kept, perfect for relaxing.

Joe

United States of America, December 2024

8.0/10

Our stay at the hotel was overall a delightful experience, especially with the direct shuttle service to the nearby cruise terminal and other local attractions. The staff were very accommodating, and the room had a stunning view, which we greatly appreciated. Unfortunately, our check-in was a bit challenging due to unresponsive staff, and the dining options could be improved. Nonetheless, we thoroughly enjoyed our time here.

Rooms

9.0

The room had a stunning view and was well-appointed with all the necessary amenities.

Service

7.0

The service was variable; while some staff were great, others were not as attentive.

Location

9.0

The hotel is conveniently located near the cruise terminal, making it ideal for cruise travelers.

Dining

7.0

Dining at the restaurant had great food, but the breakfast options were limited.

Facilities

8.0

The facilities, including the pool and jacuzzi area, were enjoyable and well-kept.

Charles

United States of America, November 2024

6.2/10

While the hotel offers a nice atmosphere and beautiful outdoor spaces, my experience was marred by numerous service shortcomings and unremarkable dining options. The rooms were clean and comfortable, but the facilities and overall attention to detail left much to be desired. It's a decent enough place if you're looking for a clean stay, but don't expect top-notch service.

Rooms

8.0

The rooms were clean and comfortable with a nice patio facing the water.

Service

5.0

The service was disappointing with a lack of responsiveness to requests, particularly regarding the shuttle service.

Location

9.0

The location is convenient, right next to the Long Beach cruise terminal and accessible to major attractions.

Dining

5.0

The dining options were quite sparse, with only a limited continental breakfast and not much else appealing.

Facilities

5.0

The facilities seemed shabby, particularly the pool area, which was not well maintained.

Clean and comfortable rooms

Poor service responsiveness

Barbara

United States of America, October 2024

7.2/10

This hotel has a great location near the Queen Mary and cruise terminal, making it ideal for cruise-goers. While the rooms are comfortable and the staff is accommodating, the surrounding area feels isolated and can be intimidating at night. The dining at Fuego offers decent food with beautiful views, but the prices are on the higher side. Overall, the hotel is a mixed bag with its pros and cons.

Rooms

7.0

The rooms are comfortable, albeit a bit oddly shaped, and the bathroom storage is limited, which can be a hassle.

Service

8.0

The service was commendable, with friendly staff who provided efficient check-in and helpful shuttle services.

Location

6.0

The hotel's proximity to the Queen Mary and cruise terminal is excellent, but accessing it can be complicated due to confusing streets.

Dining

7.0

Dining at the Fuego restaurant was enjoyable with good food and lovely views, but it's priced quite high.

Facilities

7.0

The facilities are decent, including a nice pool area, but the poolside bar was closed during my stay.

John

United Kingdom, September 2024

9.2/10

We had a wonderful stay at the Maya Hotel! The atmosphere was perfect for unwinding, and the views were just breathtaking. While the dinner service at Fuego was excellent, the food prices felt a bit steep. The check-in experience had a slight hiccup, but overall, it was an enjoyable visit. The shuttle service was very convenient for getting around Long Beach, especially to the cruise terminal.

Rooms

10.0

Our room was spacious, clean, and featured a balcony with stunning ocean views that made our stay even more enjoyable.

Service

10.0

The staff provided exceptional service, making sure we were taken care of and even offering us complimentary drinks due to our delayed check-in.

Location

9.0

The hotel is conveniently located near major attractions, with easy shuttle service to the cruise terminal and a short walk to the beach.

Dining

8.0

Dining at Fuego was a treat; the food was delicious but the prices were on the higher side.

Facilities

9.0

The outdoor areas, including the gardens and fire pits, were beautifully maintained and added to the relaxing atmosphere of the hotel.

Mia

United Kingdom, August 2024

8.2/10

I found this hotel to be quite beautiful with a tropical ambiance that made my stay enjoyable. The outdoor spaces like the fire pits and gardens were fantastic for relaxation. However, I had some concerns about the dust and dirt around the area, which made me a bit uneasy about the overall cleanliness. Despite this, the welcoming cookies at check-in were a delightful touch!

Rooms

8.0

The rooms were spacious and had updated decor. They were comfortable and equipped with all the necessary amenities.

Service

9.0

The staff provided excellent customer service and were very engaging, which made my stay much more enjoyable.

Location

7.0

The hotel is conveniently located near the Long Beach cruise terminal, but there's a noticeable presence of industrial activity nearby.

Dining

8.0

I had a nice experience dining at the Fuego restaurant; the food was truly delicious, offering great quality.

Facilities

9.0

The outdoor areas, including the pool and gardens, added a lovely touch to the hotel experience.

Sawyer

United Kingdom, August 2024

8.0/10

Our stay at Hotel Maya was truly memorable, especially for special occasions like anniversaries. The welcoming cookie gift and clean, comfortable rooms added to our enjoyment. The outdoor facilities like fire pits and gardens were perfect for relaxation, though parking was a bit on the expensive side. Moreover, the unfortunate mix-up with reservations did leave a sour note regarding service efficiency.

Rooms

9.0

The room was exceptionally clean and included amenities like slippers and robes, plus it had a lovely balcony overlooking the water.

Service

5.0

While the service was mostly commendable, one incident of being overbooked left us without our reserved room, which was quite disappointing.

Location

9.0

Ideally situated near the Long Beach Cruise Terminal and other attractions, making it a convenient choice for tourists.

Dining

8.0

Dining at Fuego was a highlight, with quality food that truly impressed us during our stay, though breakfast options were limited.